Here at Exquisite Intentions we want your shopping experience to be as enjoyable & stress free as possible. So, we offer 2 guarantees: 1. We offer a 3-month money back guarantee on all our pieces, excluding clearance items. And 2. We offer a one-year fix or replace guarantee on all our pieces, excluding clearance items.

A written guarantee with the name of the item & the date it was purchased will arrive with your product. Just keep it in a safe place and present it with any correspondence you have with us should an issue arise.

If you are purchasing something as a gift for someone just give them the written guarantee and they can utilize it in the same way.

Items will be shipped in 1-3 business days. Shipping rates are as follows: within Canada it is a flat rate of $5.00 per order unless it is over $100.00, then the shipping is free! We also offer international shipping as well & the amount depends on where we’re shipping to & the preferences you enter at checkout.

If you need more help or have questions that are not covered here please feel free to use the contact form below and send us an email.

We strive to keep our customers 100% satisfied.